Shipping Policy
Country | Shipping time | Shipping fee |
United States | 6-14 days | $6.00 |
United Kingdom | 7-15 days | $6.00 |
Italy | 13-25 days | $6.99 |
Germany | 10-15 days | $6.99 |
Austria, Czech Republic, France, Hungary, Luxembourg, Poland, Portugal, Slovakia, Spain, Switzerland, Netherlands,Belgium, Denmark, Norway,Turkey | 12-25 days | $6.99 |
Singapore,Korea,Tailand,Maylasia | 10-15 days | $5.50 |
Ukraine, Romania, Bulgaria, Greece, Slovenia, Lithuania, Latvia, Mexico, Morocco,Croatia | 15-30 days | $6.99 |
Janpa | 7-15 days | $6.50 |
Israel ,Ireland, Spain, Canada,New Zealand | 15-25 days | $6.50 |
Chile | 10-25 days | $6.00 |
U.A.E | 15-20 days | $12.00 |
Saudi Arabia | 10-25 days | $15.00 |
WHEN WILL MY ORDER BE SHIPPED?
Most orders are processed within 1-3 weeks before shipping. However, please understand that there may be slight delays, depending on the volume of orders received at a given time. We appreciate your understanding.
WHY DOSE MY ORDER SHOW AS SHIPPED BUT NO TRACKING NUMBER?
This means that your order is being packaged or has been submitted to the courier company for processing, usually the USPS tracking number needs to wait for the courier company to store the package and send it to us before we update the order.
CAN I Change MY SHIPPING ADDRESS?
You can change the shipping address ONLY if the order has not been shipped. Please double check your shipping address and make sure it is correct when you are placing the order.
HOW TO TRACK MY PARCLE?
Please enter the tracking number with the tracking site
DELIVERY DELAYS?
While we try our best to ship out your orders in the speediest manner, unfortunately, it is difficult to guarantee specific delivery times or be held responsible for delays in transit.
If there is a substantial delay in the delivery of your order, we suggest contacting your local post office with your tracking number to expedite the shipping process. Unfortunately, once an order is out of our hands, we have no more information than you regarding the where abouts of your package. Please contact the mail carrier for any delivery concerns you may have.
Important Notice:
1.After the package is shipped, it will take 2-3 days to be tracked(Holidays may extend the update time)
2.Please understand that if unfortunately your pacel encounters a custom inspection which is out of our control, delivery may also be delayed.
Please note that we are not responsible for any stolen items. If your package was stolen, please file a mail theft claim with USPS, as well as a complaint with your local police station.